Veterans Face Challenges Navigating the System – How You Can Help

VeteransFlag
This Veterans Day, we remember the past and ongoing sacrifices of the men, women and their families who have served our nation.

That’s why we wanted to share this Boston Globe article that sheds light on just how difficult navigating the VA system can be not only for clients, but for lawyers as well.

The article tells the story of a 59-year old Vietnam Veteran, and his difficulty communicating with the VA about his benefits.  Despite serving his country bravely and honorably during a time of war, the veteran has encountered hurdles that would leave many too frustrated to overcome.  Along the way, he has been helped by a pro bono attorney Steve Veenema, who now works at Murphy & King.  Despite being proactive and communicating to the VA that he was receiving Social Security benefits for an automobile accident, the veteran was penalized for a VA error that was not his fault.  Even his lawyer had difficulty being acknowledged by the VA in several instances, and found that the way that his client was treated by the VA system caused needless frustration and suffering.   For the full story, we encourage you to read the whole article.

So what can you do to help?  We receive calls daily though the BBA Military & Veterans Legal Help Line though the Lawyer Referral Service.   If you or your firm is interested in receiving referrals from this line, please contact Solana Goss at (617) 778-1978 or [email protected].    You may have seen last week that 4 BBA sponsor firms have volunteered to accept pro bono referrals through the Help Line – hear from them why they stepped up to help military members, veterans and their families.

To read about the BBA’s impact with the military & veterans community over this past year, click here.